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1. Who needs an alarm permit?

Every residential or business alarm system in the City of Ventura requires an alarm permit. Car alarms do not require permits.

2. How do I apply for a permit?

The Ventura Police Department is currently contracted with PMAM Corporation to handle all Alarm program applications, cancellations, payments, and customer support. Visit their website to compete your request: www.FAMSPermit.com/SanBuenaVentura.

 If you need additional support processing your request, please email PMAM Customer Support, or call 1-855-875-1581.

3. What is the cost and how do I pay for the permit?

There is a one time fee of $50.00. 

Visit www.FAMSPermit.com/SanBuenaVentura to pay online, or call 1-855-875-1581 to pay over the phone.

4. What do I do if I move?

As the permit holder, you are responsible for alarm calls to the address listed on the permit until you notify the police department of your change of address.

5. Are there false alarm charges?

Yes - Over  60% of false alarms are caused by customer error. User education is the best defense against false alarms. Currently, the City of Ventura Alarm Ordinance requires that alarm owners be billed $180.00 beginning with the fourth false alarm within a one year period. The cost for subsequent violations is $180 with each occurrence after the fourth within a twelve month period. 

6. What do I do if i have an issue with my alarm company?

Your alarm service agreement is a contract between you and your alarm company. Currently, the Ventura Police Department will respond to an alarm call when requested, but cannot mediate any disputes as to the responsibility for the payment of excessive false alarm fees, the condition and proper functioning of alarm equipment, etc. 

All alarms installed within the City of Ventura must comply with City Municipal Code Section 6.350.