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Please have your identification card and the telephone number associated with the account. Then:
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Ventura Water is currently working on an on-line application, which will be available soon.
You can pay your Ventura Water bill one of four ways:
You can access your online account to view your Ventura Water bill. Please see #2 above for guidelines on how to establish your online account.
HomeConnect can be accessed online through the “Account Summary” tab of your Webconnect bill pay portal. To receive threshold and leak detected alerts, navigate to the “Settings” tab on the left side of the screen and click on “User Profile”. Scroll to the “Notifications” section of the page and check the boxes to receive desired alerts. Please note that a valid email will need to be entered in order to receive alerts outside of the HomeConnect portal.
We are currently in the last phase of the AMI project. We expect that the remaining meters will be exchanged by the end of this year, December 31, 2020.
Your sewer rate is a fixed number of units based on your average winter water consumption. This is the average of the two bills you receive during the winter months. The average winter consumption determines what your fixed sewer rate will be for the upcoming year from July 1st to July 1st of the following year. The City of Ventura has used sewer determination as an effective measurement tool as there is a direct correlation between your water and sewer use.