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Many meters in the City of Ventura are old and due for replacement. Upgrading meters will provide the following benefits to our customers:
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Advanced Metering Infrastructure. These meters are also referred to as smart meters. Smart meters provide wireless communication between the meter at your home or business and Ventura Water (your local water utility).
It uses a radio network to transmit customer usage data allowing wireless electronic readings and eliminating the need for manual readings.
Yes, approximately 32,000 water meters for Ventura's residential and commercial customers will be replaced. In April 2017, approximately 100 meters will be install in specific areas of Ventura strategically chosen to verify potential communication limitations before proceeding with city-wide upgrades.
No. The look of your water bill will remain the same for now. If you have question or concerns about your water bill, call Ventura Water's Customer Care at (805) 667-6500.
Because new meters are more accurate there is a possibility that your bill may change due to a more precise measurement of your water use.
Installation of the AMI meter upgrade is being funded through current rates.
Yes, measures are in place to ensure your information is secure and kept safe at all times through state-of-the-art data encryption.
The R900 radio devices have been in production since 1999.
Over 9.0 million Neptune R900 radio devices are deployed on water meters today throughout North America. In addition, over 100 million900 MHz radio devices are deployed on water, gas, and electric meters across North America.
There have been no documented cases where the R900 devices have interfered with third-party devices.