What do I do if i have an issue with my alarm company?

Your alarm service agreement is a contract between you and your alarm company. Currently, the Ventura Police Department will respond to an alarm call when requested, but cannot mediate any disputes as to the responsibility for the payment of excessive false alarm fees, the condition and proper functioning of alarm equipment, etc. 

All alarms installed within the City of Ventura must comply with City Municipal Code Section 6.350.

Show All Answers

1. Who needs an alarm permit?
2. How do I apply for a permit?
3. What is the cost and how do I pay for the permit?
4. What do I do if I move?
5. Are there false alarm charges?
6. What do I do if i have an issue with my alarm company?