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1. How many customers can enroll in the Program?

The number of participants in Ventura Water’s Customer Assistance Program is limited by available funding. Once the number of qualified participants is reached, additional applicants may be placed on a waiting list. In this event, you will be notified if and when you are accepted into the program. 

2. When will my enrollment begin?

After approval, your discount will be applied within 30 days.

3. Once enrolled in the program do I need to reapply?

Ventura Water will contact customers when it is time to recertify your application to remain in the Customer Assistance Program. You must notify Ventura Water within 30 days if you no longer qualify for the program.