News Flash

Ventura Water

Posted on: September 23, 2020

COVID-19 Billing Policies

Utility Billing Updates

On March 15, 2020, the City of Ventura declared a Local State of Emergency. In response, Ventura Water implemented a number of utility billing adjustments to support our customers during this challenging time.

  • The City of Ventura is suspending water shutoffs for non-payments until further notice. 
  •  All new Ventura Water late fees are suspended until further notice.
  • The City of Ventura is granting payment extensions and installment agreements to Ventura Water customers who are impacted by COVID-19 (Coronavirus) restrictions. Please contact Customer Care at (805) 667-6500 for additional information.

Ventura Water will continue to work with our customers to ensure there is no undue financial hardships as a result of COVID-19 (Coronavirus) restrictions. For questions call Ventura Water’s Customer Care at (805) 667-6500.

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