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The original item was published from 3/20/2020 1:03:00 PM to 5/7/2020 10:48:45 AM.

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Ventura Water

Posted on: March 18, 2020

[ARCHIVED] Utility Billing Updates

Utility Billing Updates

On Sunday, March 15, 2020, the City of Ventura declared a Local State of Emergency. In response, Ventura Water has implemented a number of utility billing adjustments to support our customers during this challenging time.

  • The City of Ventura is suspending water shutoffs for non-payments from March 15, 2020 through May 11, 2020, at which time this rule will be reevaluated.  
  • All new Ventura Water late fees are suspended from March 15, 2020 through May 11, 2020, at which time this rule will be reevaluated.
  • The City of Ventura is granting payment extensions and installment agreements to Ventura Water customers who are impacted by COVID-19 (Coronavirus) restrictions.  Please contact Customer Care at 805- 667-6500.

Ventura Water will continue to work with our customers to ensure there is no undue financial hardships as a result of COVID-19 (coronavirus) restrictions. For questions please call Customer Care at 805-667-6500. 

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