News Flash


Posted on: September 24, 2018

Meter Upgrade Project

AMI News and Announcement

Beginning October 1, 2018, Ventura Water will begin replacing manually-read meters with Advanced Metering Infrastructure (AMI), also known as smart meters. The project will upgrade water meters for approximately 32,000 Ventura Water customers over a 3-year period (2018-2021).  The new meters automatically relay customer’s water usage data to the City’s billing system through a secured network, resulting in improved accuracy and customer service. Project benefits include:  

Project benefits include:

  • Enhanced customer service: The upgraded meters will allow you to view and track daily water usage, detect leaks faster, and provide consistent billing dates.
  • Improved water savings: Home Connect, a new online water use tracker will identify water saving opportunities with customizable tracking, and notifications.
  • Near real-time water usage data: provides critical data to water staff responsible for assessing infrastructure replacement needs for water mains, pipes, and meters.
  • Reduced greenhouse gas emissions:  The capability to transmit water use data wirelessly eliminates the need for vehicular travel to manually read water meters.

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