Beginning October 1, 2018, Ventura Water will begin replacing manually-read meters with Advanced Metering Infrastructure (AMI), also known as smart meters. The project, will upgrade water meters for all 31,796 Ventura Water customers over a 3-year period. New smart meters automatically relay customer’s water usage data to the City’s billing system through a secure network, resulting in improved accuracy and customer service.

Project benefits include:

• Enhanced customer service: The upgraded meters will allow you to view and track your daily water usage, detect leaks faster, and provide consistent billing dates.
• Improved water savings: A new online customer portal will identify water saving opportunities with personalized recommendations, tracking, and alerts.
• Near real-time water usage data: provides critical data to Water staff responsible for assessing infrastructure replacement needs for water mains, pipes, and meters.
• Reduced greenhouse gas emissions:  The capability to transmit water use data wirelessly eliminates the need for vehicular travel to read water meters.

For more information visit https://www.cityofventura.ca.gov/1111/Smart-Meters