Water Shortage Update
Water Shortage Update
On May 4, 2020, the City of Ventura declared a Stage 2 Water Shortage Event.
The Comprehensive Water Resources Report (CWRR) (PDF) is prepared annually to provide updates on the City’s projected water supply and demand while considering challenges, uncertainties and reliability associated with Ventura’s water sources. The CWRR is used along with the City’s Water Shortage Event Contingency Plan (WSECP) (PDF) to evaluate the City’s current water shortage stage.
The 2020 CWRR was discussed and reviewed at the January 2020 through April 2020 Water Commission meetings. Based on the supply projections in the Final 2020 CWRR and the water shortage stage triggers outlined in the WSECP, the Water Commission recommended to move to a Stage 2 Water Shortage Event.
On May 4, 2020, the City Council received the 2020 CWRR (PDF) and voted to declare a less restrictive Stage 2 Water Shortage Event (10% mandatory conservation) in the City effective July 1, 2020, shifting from the current Stage 3 Water Shortage Event (20% mandatory conservation).
Although local water supplies are still recovering after several years of drought and water shortage, the City is able to move to a Stage 2 because of recent regulatory changes that restored the amount of water the City can use from one of the local groundwater basins, and the City’s other sources remain relatively stable.
For many years, Ventura residents have done an outstanding job meeting conservation goals. In September 2014, the City Council declared a Water Shortage Emergency calling for 20% mandatory conservation cutback to correlate with the State’s action. From 2015 through 2019, the City Council confirmed that the City remained in a Stage 3 Water Shortage Event. Ventura residents have consistently exceeded this mandatory 20% savings, conserving an average of 23% over the last five years.
Residents are still required to conserve water as the City’s local water supplies are still vulnerable due to environmental, regulatory, operational, and legal constraints.
The City thanks and encourages residents to continue to conserve water as the State shifts towards . Visit the Rebate and Incentives page to see conservation tools and resources available to Ventura Water customers.
For more information on how Stage 2 Water Shortage Declaration will impact water rates, please visit our website at https://www.cityofventura.ca.gov/1441/Rates.
Last updated: May 5, 2020
Stage 2 Water Shortage Event
As of July 1, 2020, the City of Ventura is in a Stage 2 Water Shortage Event with 10% mandatory conservation.
Residents are required to:
- Do not allow water to run and be wasted during outdoor use
- Do not allow leaks to persist for more than 48 hours
- Do not use a handheld hose without an automatic shutoff nozzle
- Do not operate fountains unless the water is recirculating
- Do not wash or hose down hardscape surfaces such as driveways and sidewalks
- Do not irrigate outdoor landscapes during and within 48 hours of measurable rainfall
From City of Ventura Ordinance Divisions 22 - Public Utilities, Sec. 22.170.010 Water waste prohibited.
In January 2014, the Governor of the State of California proclaimed a state of emergency and called on all Californian's to reduce water usage.
In February 2014, the City Council asked customers to voluntarily reduce water usage by 10%.
In July 2014, the State Water Resources Control Board (SWRCB) adopted emergency regulations implementing mandatory water conservation actions.
On September 22, 2014, the outdoor watering restrictions to achieve a 20% water use reduction goal. Find more information on .
In March 2015, the City Council approved the updated Water Shortage Event Contingency Plan (PDF) to comply with the newly adopted SWRCB regulations.
On June 8, 2015, the City Council confirmed that a water shortage event still exists and therefore, the restrictions, regulations, and rates applicable to a Stage 3 Water Shortage Event shall be implemented.
Complete the Form, Email Us, or Call Us
You can also report water waste issues via the Report Water Waste Online Form or contact Customer Care at our email or (805) 667-6500 with the address and information about the problem.
Investigation a Priority
Please know that while City staff will investigate all reports and offer assistance in resolving the problem, to protect our customer's privacy, we will not provide feedback to reporters regarding our specific follow-up actions. If you see the water misuse again after 7 days, please submit another online report. Also, we would appreciate your contact information in case there are questions but you may report online anonymously.
Stop Wasteful Habits
Be Diligent About Tasks
We will need to work together to stop water waste. First, be diligent about watching for and repairing leaks promptly. As an older city, the aging pipes in our homes and businesses are more susceptible to developing leaks.
Review Bills, Call Your Plumber
Carefully review your water bill for unusual water use and learn how to check your meter. You may have a leak that is costing you money and wasting our water. Call your plumber, sooner rather than later, if you suspect a problem.
Talk to Community
Let's help each other stop water waste. If you spot a leak or other water waste activity, talk directly to your neighbor or the business owner. Many times they are not aware of the problem, especially with outdoor irrigation systems, so it's a neighborly action to let them know.
Dear Neighbor Door Hanger Directions For Use
- Print form
- Fold lengthwise in half (tape edge, if desired)
- Cut out the circle at the top of the page so that it can fit over a door knob
- Check appropriate box to alert them to the issue
- Hang on door