City of Ventura remains in a Stage 3 Drought Based on the Water Shortage Event Contingency Plan, the City will remain in a Stage 3 water shortage event.
We are still asking customers to use water efficiently to achieve a 20% reduction.
Residents are required to:
- Limit outdoor watering through a sprinkler irrigation system to only 2 days a week (a week is defined as Sunday through the following Saturday).
- Water only between the hours of 6 p.m. to 9 a.m. (Due to evaporation, more water is lost during warmer daytime hours and it is more efficient to water during these hours.)
- Water outdoor landscapes in a manner that does not cause runoff to adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots or structures.
- Use a hose with a shut-off nozzle.
- Clean hard surfaces not limited to driveways, sidewalks and asphalt with a broom. (The state exempts the washing of solar panels.)
- Only use fountains with recirculating pump.
- Any leaks should be repaired within 48 hours after being discovered.
- Restaurants should serve water only if requested by the customer.
- Stop any indiscriminate running of water or washing with water not otherwise prohibited above which is wasteful and without reasonable purpose.
From City of Ventura Ordinance Divisions 22 - Public Utilities, Sec. 22.170.010 Water waste prohibited.
Stage 3 Water Emergency Declared - September 2014
On September 22, 2014, the and adopted outdoor watering restrictions to achieve a 20% water use reduction goal, as required by the State Water Resources Control Board (PDF). Find more information on .
June 2015 - Update
On June 15th, 2015 the City Council passed and adopted the updated drought ordinance and resolution to include the California State Water Resources Control Board's additional water prohibitions outlined by the Governor.
Complete the Form, Email Us, or Call Us
You can also report water waste issues via the Report Water Waste Online Form or contact Customer Care at our email or 805-667-6500 with the address and information about the problem.
Investigation a Priority
Please know that while City staff will investigate all reports and offer assistance in resolving the problem, to protect our customer's privacy, we will not provide feedback to reporters regarding our specific follow-up actions. If you see the water misuse again after 7 days, please submit another online report. Also, we would appreciate your contact information in case there are questions but you may report online anonymously.
Stop Wasteful Habits
Be Diligent About Tasks
We will need to work together to stop water waste. First, be diligent about watching for and repairing leaks promptly. As an older city, the aging pipes in our homes and businesses are more susceptible to developing leaks.
Review Bills, Call Your Plumber
Carefully review your water bill for unusual water use and learn how to check your meter. You may have a leak that is costing you money and wasting our water. Call your plumber, sooner rather than later, if you suspect a problem.
Talk to Community
Let's help each other stop water waste. If you spot a leak or other water waste activity, talk directly to your neighbor or the business owner. Many times they are not aware of the problem, especially with outdoor irrigation systems, so it's a neighborly action to let them know.
Dear Neighbor Door Hanger Directions For Use
- Print form
- Fold lengthwise in half (tape edge, if desired)
- Cut out the circle at the top of the page so that it can fit over a door knob
- Check appropriate box to alert them to the issue
- Hang on door