Americans With Disabilities Act

Written Notice

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Ventura will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.


The City of Ventura does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication

The City of Ventura will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in The City of Ventura’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The City of Ventura will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in The City of Ventura offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication a modification of policies or procedures to participate in a program, service, or activity of The City of Ventura should contact either of the following as soon as possible, but no later than 72 hours before the scheduled event:
  • The department head or designated staff representative for the office hosting the City event or activity or,
  • The City ADA Coordinator / Risk Manager's office.
To request accommodation, aid or assistance in participating in a scheduled City event or activity, please call 805-654-7853.

The ADA does not require the City of Ventura to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Informal complaints that a program, service, or activity of the City of Ventura is not accessible to persons with disabilities should be directed to the City ADA Coordinator / Risk Manager, 805-654-7760, or via email, or at:

501 Poli Street
Room 210
Ventura, CA 93002

Formal written complaints about city services, activities or programs accessibility should be filed with the office of the City Clerk at:

501 Poli Street
Room 204
Ventura, CA 93002

The City of Ventura will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.