Customer Assistance Program

Ventura Water’s Customer Assistance Program provides a 50% discount on the bi-monthly water service charge for eligible households. Once your completed and signed application is approved by Ventura Water, you will be enrolled within 30 days.

Program Requirements

  • Proof of eligibility in the CARE (California Alternate Rates for Energy) program with Southern California Edison (SCE) or Southern California Gas (SCG)
  • Ventura Water bill is in your name
  • Service address is a single-family residence and your primary home (own or rent)
  • Other than your spouse or domestic partner, you are not claimed as a dependent on another tax report
  • Completed and signed Application and Agreement Form (PDF) (Aplicación en Español)
  • A copy of your current identification card or driver’s license

To enroll:

Send the following materials to: 336 Sanjon Road. Ventura, CA 93002 or email to myvtawater@cityofventura.ca.gov 

  1.  Sign and complete Application and Agreement Form (PDF) (Aplicación en Español)
  2. A copy of your Southern California Edison Electric bill or Southern California gas bill showing you are enrolled in their CARE Program
  3. A copy of your current identification card or driver's license