Customer Assistance Program

Ventura Water’s Customer Assistance Program provides a 50% discount on the monthly water service charge for eligible households. Once your completed and signed application is approved by Ventura Water, you will be enrolled within 30 days.

Program Requirements

  • Proof of eligibility in the CARE (California Alternate Rates for Energy) program with Southern California Edison (SCE) or Southern California Gas (SCG)
  • Ventura Water bill is in your name
  • Service address is a single-family residence and your primary home (own or rent)
  • Other than your spouse or domestic partner, you are not claimed as a dependent on another tax report
  • Completed and signed Application and Agreement Form (PDF) (Aplicación en Español)
  • A copy of your current identification card or driver’s license

To enroll:

Send the following materials to: 336 Sanjon Road. Ventura, CA 93002 or email to [email protected] 

  1.  Sign and complete Application and Agreement Form (PDF) (Aplicación en Español)
  2. A copy of your Southern California Edison Electric bill or Southern California gas bill showing you are enrolled in their CARE Program
  3. A copy of your current identification card or driver's license
  1. How many customers can enroll in the Program?
  2. When will my enrollment begin?
  3. Once enrolled in the program do I need to reapply?
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