Utility Payment Updates

California Public Utilities Commission

The California Public Utilities Commission (CPUC) has ordered energy, water, sewer, and communications companies under its jurisdiction to halt customer disconnections due to non-payment; this includes all cell phone companies. This action is to protect people from being shut off from non-payment because they are unable to report to work due to illness, quarantine, or social distancing and applies retroactively to March 4, 2020 when Governor Newsom declared a state of emergency. 

Copies of letters sent to the utility companies and all other updates on matters concerning COVID-19 in CPUC’s jurisdiction can be found here.

Ventura Water

Ventura Water customers can pay their water bills using the following options:

  • Drop Box locate in front of Ventura City Hall at 501 Poli Street, Ventura, CA 93001
  • Mail to: Ventura Water, P.O. Box 612770, San Jose, CA 95161-2770
  • 3rd Party payment options:

3rd Party payment options will be available using a checking or savings account, debit, or credit card (VISA or Mastercard). Please note that a $3.95 convenience fee will be charged for each online transaction and a $4.25 convenience fee will be charged for each phone transaction. The fee is paid directly to the processing company.

For questions call Ventura Water’s Customer Care at: (805) 667-6500

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