The California Public Utilities Commission (CPUC) has ordered energy, water, sewer, and communications companies under its jurisdiction to halt customer disconnections due to non-payment; this includes all cell phone companies. This action is to protect people from being shut off from non-payment because they are unable to report to work due to illness, quarantine, or social distancing and applies retroactively to March 4, 2020 when Governor Newsom declared a state of emergency.
Copies of letters sent to the utility companies and all other updates on matters concerning COVID-19 in CPUC’s jurisdiction can be found here.
Ventura Water customers can pay their water bills using the following options:
Drop Box locate in front of Ventura City Hall at 501 Poli Street, Ventura, CA 93001
Mail to: Ventura Water, P.O. Box 612770, San Jose, CA 95161-2770
3rd Party payment options will be available using a checking or savings account, debit, or credit card (VISA or Mastercard). Please note that a $3.95 convenience fee will be charged for each online transaction and a $4.25 convenience fee will be charged for each phone transaction. The fee is paid directly to the processing company.