California Public Utilities Commission
The California Public Utilities Commission (CPUC) has ordered energy, water, sewer, and communications companies under its jurisdiction to halt customer disconnections due to non-payment; this includes all cell phone companies. This action is to protect people from being shut off from non-payment because they are unable to report to work due to illness, quarantine, or social distancing and applies retroactively to March 4, 2020 when Governor Newsom declared a state of emergency.
Copies of letters sent to the utility companies and all other updates on matters concerning COVID-19 in CPUC’s jurisdiction can be found here.