Safety Service Updates

Safety Services

Police and Fire Services

Police and Fire services continue uninterrupted. Police Officers and Firefighters are prepared to respond as needed.

During this dynamic situation, the City of Ventura Police Department and Ventura City Fire Headquarters, located at 1425 Dowell Drive, will be screening individuals for illness before allowing entry.

Signs have been posted in front of the building instructing customers to use their own phone to call (805) 339-4425 for Police related business; and (805) 339-4300 for Fire Operations and Fire Prevention related business. If no cell phone is available, the phone on the wall can be used.

  • Front desk personnel will ask screening questions to see if the customer is ill.
  • After screening, customers who enter the lobby will be encouraged to utilize an N95 mask provided inside.
  • Any customer not allowed entry will be given more specific direction over the phone on how to address the reason for their visit.
  • All lobby surfaces will be sanitized on a regular basis.

Most information needed from our front desk can be handled online or over the phone.

To reduce the spread of the virus, we’re encouraging residents to utilize public safety services online at: Ventura PD or Ventura City Fire

What to do if you are Feeling Sick

If you are feeling sick, please first call your primary care doctor, a nurse hotline, or an urgent care center before going to the hospital. This will enable a medical professional to instruct you on what to do next. If you are worried that you or a loved one has the COVID-19 virus, check online resources like the CDC’s website.

If you are experiencing a medical emergency, call 911 or go to the emergency room.

If you call 911, please let the dispatcher know if you are experiencing symptoms of COVID-19. This information is important to ensure the safety professionals responding to your emergency are wearing the appropriate Personal Protective Equipment (PPEs).

Crisis Helpline

If you or a loved one need support, the Ventura County Crisis Team is available to help.

If you would like to speak with a professional, Ventura County Behavioral Health encourages residents to call the crisis team. They are available 24 hours a day, 7 days a week. Help is available in English, Spanish, and other languages.

Ventura County Crisis Team: 1-866-998-2243