Beginning Wednesday, March 18, 2020, all City facilities will be closed to the public until further notice. Ventura Water customers can pay their water bills using the following options:
3rd Party payment options are available using a checking or savings account, debit, or credit card (VISA or Mastercard).
Please note that a $3.95 convenience fee will be charged for each online transaction and a $4.25 convenience fee will be charged for each phone transaction. The fee is paid directly to the processing company.
The health and safety of our community is our top priority. On March 15, 2020, the City of Ventura declared a local Health Emergency in response COVID-19 (Coronavirus). To date, City facilities remain closed to the public including Sanjon Maintenance Yard and the Ventura Water Reclamation Facility. As a result, the Residential Recycled Water Mobile Reuse Program has been suspended until further notice.
The City continues to follow the guidelines and best practices identified by the State, CDC, and County Health Officials. We appreciate your understanding as we navigate this dynamic situation.
For questions regarding the Residential Recycled Water Mobile Reuse Program contact Jason Wong at (805) 677-4135.
On March 15, 2020, the City of Ventura declared a Local State of Emergency. In response, Ventura Water implemented a number of utility billing adjustments to support our customers during this challenging time.
Ventura Water will continue to work with our customers to ensure there is no undue financial hardships as a result of COVID-19 (Coronavirus) restrictions. For questions call Ventura Water’s Customer Care at (805) 667-6500.