Code of Conduct & Refund Information

Fees & Refund Information

Service Fee & Refund Policy

A $10 service fee will be applied to ALL customer cancelled activities. Refunds, minus the $10 service fee, will be given to customer cancellations received (5) days prior to the first class, unless otherwise noted. Customer cancellations made less than (5) days prior to the first class, failure to attend a program or no-shows will not be granted a refund. Refunds for camps differ. Call (805) 658-4726 for more information.

Non-Resident Fee

A 10% surcharge will be applied to each registered activity in an amount not to exceed $20 per activity registration, to customers who live outside Ventura city limits. This surcharge does not apply to adult sports leagues, Corporate Games, and Music Under the Stars. This surcharge helps defray the costs for upkeep of City of Ventura parks and facilities used by our classes and activities which are funded by resident city taxes.

Contact Us

  1. Parks & Recreation
    501 Poli Street, Room 226
    Ventura, CA 93001


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