My Bill

  1. Pay Bill
  2. View Bill
  3. Balance/Due Date

Set-Up Auto Pay

Ventura Water offers a free direct pay program so that customers can have their payments automatically deducted from their designated bank account. To enroll, simply return the completed Automatic Utility Payment Application (PDF) with your signature and a voided check or call 805-667-6500 to request an application brochure.

Pay Online

One-time payment options are now available online here or by toll-free phone 844-278-9127) 24-hours/7 days a week with:
  • Checking or Savings Account
  • Debit Card (with VISA or Mastercard logo) or
  • VISA and Mastercard Credit Card

Please note that a $3.95 convenience fee will be charged for each transaction online.  For payment by phone a $4.25 convenience fee will be charged.

Pay by Mail

In the mailing envelope provided with your bill, enclose the detachable portion of your bill, along with a check or money order made payable to the Ventura Water for the amount due. Please do not enclose cash or coin. If the envelope provided is lost, mail to:

Ventura Water
P.O. Box 612770
San Jose, CA 95161-2770

Pay in Person

Payments using cash, check, money order, Visa and/or MasterCard, can be made in person at:

City Hall- Treasury Department
Room 107
501 Poli Street
Ventura, CA 93001

Visit between the hours of 7:30 a.m. and 5:00 p.m., Monday-Friday, we are closed alternate Fridays, weekends and holidays. After hours payments (check or money order only - no cash) can be placed in the white drop box located in front of City Hall 24-hours a day. Please note that drop box payments are credited to the account the next business day.

What Can I Do Online?

Customers can view and print current and past bills, export usage information to analyze trends, and add multiple accounts for easy access. All web customers are encouraged to go green with our paperless billing service - you will receive email notification when your bill is ready for viewing. (To enable Electronic Bill Delivery, go to My Ventura Water, click Account Services, and Sign-up for Electronic Bill Delivery.) This option works great if you are paying your bill through your personal bank's electronic payment program or if you are signed up for our free Automatic Payment Program.