Set-Up Auto Pay
Ventura Water offers a free direct pay program so that customers can have their payments automatically deducted from their designated bank account. To enroll, simply return the completed Automatic Utility Payment Application (PDF) with your signature and a voided check or call (805) 667-6500 to request an application brochure.
Pay by Mail
In the mailing envelope provided with your bill, enclose the detachable portion of your bill, along with a check or money order made payable to the Ventura Water for the amount due. Please do not enclose cash or coin. If the envelope provided is lost, mail to:
P.O. Box 612770
San Jose, CA 95161-2770
Pay in Person
Beginning Monday, July 12, 2021, in-person payments can be made at the City Hall Treasury Office, Room #107. Patrons and vendors visiting City facilities and City Hall will be required to wear masks when indoors, and physical distancing shall be practiced.
Ventura Water customers can also continue to pay their water bills using the Drop Box located in front of Ventura City Hall at 501 Poli Street, Ventura, CA 93001.
Please note, Drop Box payments are credited to the account the next business day.
View Your Billing Account Information Online
Customers are able to view water and wastewater account(s) with My Ventura Water.
Go to My Ventura Water
Create Account and follow the instructions.
(You will need your customer specific account number and telephone number of record to verify your account). If you have any questions or need help, please contact Customer Care from 9 am - 4:30 pm Monday through Friday (closed alternate Fridays, weekends and holidays) For questions call (805) 667-6500 or email us.
Understanding Your Bill