Privacy Policy

The purpose of this statement is to define the City of Ventura    policy with regards to the collection and use of personally    identifiable information (PII - any information relating to an    identified or identifiable individual who is the subject of the    information).

Information Collected:

The City of Ventura collects two kinds of user information:

Anonymous information

Information that does not identify specific individuals and is    automatically transmitted by your browser. This information can    consist of:

  • The URL (Uniform Resource Locator or address) of the web page   you previously visited
  • The domain names and/or IP addresses which are numbers that   are  automatically assigned to your computer whenever you are   connected to  the Internet or World Wide Web
  • The browser version you are using to access the site
  • This information is used to help improve our web site. None   of the information can be linked to any individual.

Personally Identifiable Information (PII)

Information that could include:

Email address
Telephone number
Credit/debit card information

The City will make every reasonable effort to protect your   privacy. It  restricts access to your personal identifiable   information to those  employees that will respond to your request.   The City does not  intentionally disclose any personal information   about our users to any  third parties inside or outside the City   except as required by law.

The City only collects personally identifiable information that   is  required to provide service. You can decline to provide us   with any  personal information on any site on the Internet at any   time. However,  if you should choose to withhold requested   information, we may not be  able to provide you with the online   services dependent upon the  collection of that information.

Access to Personally Identifiable Information

Access to personally identifiable information in public records   at  state and local levels of government in Ventura is controlled    primarily by the California Public Records Act (Government Code    Section 6250, et seq.). Information that is generally available   under  the Public Records Act may be posted for electronic access   through the  City's web site. While the Public Records Act sets   the general  policies for access to City records, other sections   of California code  as well as federal laws also deal with   confidentiality issues.

E-mail Addresses

E-mail addresses obtained through the web site will not be sold   or  given to other private companies for marketing purposes. The    information collected is subject to the access and   confidentiality  provisions of the Public Records Act, other   applicable sections of the  California code as well as federal   laws. E-mail or other information  requests sent to the City web   site may be maintained in order to  respond to the request,   forward that request to the appropriate agency  within the City,   communicate updates to the City page that may be of  interest to   citizens, or to provide the City web designer with  valuable   customer feedback to assist in improving the site.  Individuals   can cancel any communications regarding new service  updates at   any time.


A cookie is a small data file that certain web sites write to  your hard drive when you visit them. A cookie file can contain  information such as a user id that the site uses to track the pages you  have visited. But the only personal information a cookie can contain is  information you supply yourself. A cookie is only a text file and cannot  read data off your hard disk or read cookie files created by other  sites. Cookies can track user traffic patterns, recognize your  computer's browser when you return, and could provide personalized  content without requiring sign-in.

You can always refuse cookies by turning them off in your   browser.    

Minor's Privacy Policy

Any information collected by any City site from children under 13    are subject to the same guidelines as the general City privacy   policy.  In addition, the following guidelines will be followed   for any  information collected by or for any child under 13:

Information that could be collected from or for a minor includes    but might not be limited to name, address, telephone number,   e-mail  address, school, and hobbies.
Parental (including legal guardian) Consent

-Parental consent will be obtained before collecting, using or   disclosing personal information about a child.
-If any information practices change in a "material" way, new   consent  will be obtained from the parents. This includes changes   in the kinds  of material being collected, a change in how that   information is being  used, or if there is a change in the third   parties that have access  to that information.
Parents will be able to review the personal information collected   from  their children which includes verification of the identity   of the  requesting parent. See individual requests for information   for  specifics.
Parents will be allowed to revoke their consent and delete   information  collected from or for their children on request. When   consent is  revoked, the website will stop collecting, using or   disclosing  information from or for that child. Revocation may end   a child's  participation in an activity if the information   collected was  necessary for participation on the website.
Additional information can be obtained at the FTC's Consumer   Response Center ( and   the Kidz Privacy (   websites.


The City of Ventura is committed to data security and the data    quality of personally identifiable information that is either    available from or collected by our web site and has taken   reasonable  precautions to protect such information from loss,   misuse or  alteration.

The City operates "secure data networks" protected by industry    standard firewalls and password protection systems. Only   authorized  individuals have access to the information provided by   our users.

When a City application accepts credit cards or any other    particularly sensitive information for any of its services, it    encrypts all ordering information, such as your name and credit   card  number, in order to protect its confidentiality.

Access to Your Information

Unless otherwise prohibited by state or federal law, rule or    regulation you will be granted the ability to access and correct   any  personally identifiable information. We will take reasonable   steps to  verify your identity before granting access to review or   make  corrections to your information. Each City service that   collects  personally identifiable information will allow for   review and update  of that information. See individual requests   for information for  specifics.

Non City Web Sites

Non-city web sites may be linked through the City's web site.   Many  non-city sites may or may not be subject to the Public   Records Act and  may or may not be subject to other sections of   California Code or  federal law. Visitors to such sites are   advised to check the privacy  statements of such sites and to be   cautious about providing personally  identifiable information   without a clear understanding of how the  information will be   used. Visitors may also wish to consult privacy  guidelines such   as those recommended by the Online Privacy Alliance (


All information on the City of Ventura website was valid at the    time of posting. The City of Ventura reserves the right to make   any  changes at any time and without notice.

The City of Ventura is not liable for damages incurred directly   or  indirectly as a result of errors or omissions on the City of   Ventura  website.

The City of Ventura website includes links to other websites that    are not endorsed by the City of Ventura. The City of Ventura is   not  responsible for content or accuracy of information found on   City of  Ventura website links to other websites, nor does the   City of Ventura  endorse any content or products that may be   promoted on those other  websites.

How to Contact Us

If you have any questions or concerns about this privacy policy,   please send us an email at

Date last modified: 09 October 2006