Submit a Compliment or Complaint Regarding Police Employee Conduct

Did you receive quality service from one of our officers? Let us know!

If you need a police response, please call our 24/7 non-emergency line at 805-650-8010. If this is an emergency, please call 9-1-1. 

We at the Ventura Police Department are constantly striving to provide the highest quality service in a courteous and professional manner. Those that we serve are an important source of information and feedback about the quality of our service. Also, unfortunately, in the course of police operations, conflicts or misunderstandings can arise between Police Department employees and community members. Recognizing these facts, we've established a procedure for community members to report Police Department employee conduct that they feel is exemplary or unprofessional. If you feel that a member of the Ventura Police Department has acted in a commendable manner or has acted improperly, Compliment and Complaint Forms are available.

File a COMPLAINT regarding police employee conduct:

  • Submit Online: Complete the online Complaint Form, in English or Spanish, and your information will go straight into our system.
  • Submit by Mail in English or Spanish, fill out your information, and submit your complaint in person or by mailing your document to the Ventura Police Department at 1425 Dowell Drive, Ventura, CA, 93003.
  • Come to the Ventura Police Department front desk, located at 1425 Dowell Drive, Ventura, CA, 93003, and request a Complaint Form.
  • Call our on-duty Watch Commander at 805-339-4416. Watch Commanders are available 24 hours a day.

Submit a COMPLIMENT about exemplary service: 

  • Submit Online: Complete the online Compliment Form, In English or Spanish, and your information will go straight into our system.
  • Come to the Ventura Police Department front desk, located at 1425 Dowell Drive, Ventura, CA, 93003, and ask for help submitting an online Compliment Form.
  • Call our on-duty Watch Commander at 805-339-4416. Watch Commanders are available 24 hours a day.