Performance Measures

Strategic Plan Button- ENGLISH
Strategic Plan Button- SPANISH

The Crime Fighting Strategies of the Ventura Police Department are outlined in our 2020-2023 Strategic Plan.

A Message from the Chief

I am pleased to present the Ventura Police Department 2020-2023 Strategic Plan. This plan serves as a road map to guide the police department in the delivery of services to our Ventura community. Our strategic plan outlines priorities, but we also recognize the need to be nimble to respond to unpredictable changes we may encounter. We conducted several workshops, surveys, and meetings with the community and with our employees to identify key trends and issues facing the City of Ventura. Our intent was to develop objectives and strategies to best address these challenges, both currently and in the future.

As a result of these planning sessions, five goals were identified: 

               Goal 1: Crime Control - Effective responses to crime in our community

               Goal 2: Team Development - A focus on our most important resources

               Goal 3: Active Partnerships - Shared community problem solving efforts

               Goal 4: Safe Neighborhoods - Enhance the quality of life in neighborhoods

               Goal 5: Efficiency and Accountability - Commitment to excellence

The Ventura Police Department is rooted in community policing with community partnerships and collaborative problem solving central to our efforts. We are faced with an environment that is continually, and oftentimes, rapidly changing. Policing strategies that worked in the past are not always effective today. Innovation, technological advancements, and fostering a culture of open dialogue with the people that we serve are vital to our success as we move forward.

As your Police Chief, I am proud to lead and serve alongside our courageous and compassionate Ventura Police team. Comprised of sworn officers, professional staff, and volunteers, there are more than 225 members of our team committed to serving you with the highest standards of performance, utilizing the best policing practices.

Darin Schindler, Police Chief

Strategic Plan Measures- Stats and Comparisons Reflect January to December 2019 and January through June 2020. 

Each goal is accompanied by performance measures to indicate our success in goals. Additionally, we identify strategies to guide our actions and provide a path to success. These citywide performance measures include some of the key indicators used by the police department to assess the level of crime in our community as well as the result of the efforts of our crime fighting resources.



Why This is Important:
Providing for the protection of life and property is a core function of the police department. The timely arrival of a police officer to a reported crime in-progress or other serious emergency is vital to prevent injury or death, apprehend suspected criminals, identify witnesses and evidence, and enhance the ability to solve the given crime.

What Is Being Done:
The Ventura Police Department prioritizes all calls for service. Emergency and in-progress crimes are given the highest priority. Response times to these calls are reviewed on a monthly basis and compared to our goal of responding to emergency and in-progress crimes in 5 minutes or less 90 percent of the time. In order to ensure response time goals, we have reduced or eliminated response to lower priority calls for service such as burglary alarms, non-injury traffic accidents, and civil disputes. We have also instituted an online reporting system for identified low-level crimes where no means exists for identifying the suspect(s).

About This Measure:
The Ventura Police Department Command Center records response times from the time the call is received until the first police officer arrives on scene using a state of the art Computer Aided-Dispatch system. Emergency response times include in-progress crimes and other serious emergencies such as injury traffic accidents. 


What Is Being Done:
Solving crime is the product of effective policing efforts and provides a significant deterrent for criminal activity. National crime clearance rate comparisons of similarly sized cities provide a baseline to assess the effectiveness of policing within communities. Initial investigations are conducted on all reported crimes by patrol personnel. Depending on the seriousness and complexity of the crime, it may be assigned for further investigation to specialized investigators (Detectives). Solvable cases result in arrests and are considered “cleared.” Unsolved investigations are tracked and open cases are reviewed to see if additional information has resulted in new leads.

About This Measure:
The Ventura Police Department tracks the clearance rate of Part 1 crime in accordance with Department of Justice Universal Crime Reporting standards. In order to be documented as a “cleared case” the suspect must have been arrested or a warrant issued for their arrest. This measure represents the actual crimes solved year-to-date compared to the actual crimes committed over the same time period.


Graph 4_Demographics
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Why This Is Important:
The work of sworn police officers is vital to the safety of our community. As in any kind of business providing a service, the delivery of that service is directly related to the availability of highly trained and available personnel to provide the service. 

What Is Being Done:
The most significant impact on staffing occurs as a result of on-duty injuries of police officers. The job of a police officer takes place in a dynamic environment where officers are often called into harms way in order to protect the community. Once an injury occurs, timely and efficient treatment of the injury is important to returning the officer to full duty. The recovery progress of injured officers is discussed weekly between Department command staff members, the Human Resource Director and the City Risk Manager to ensure proper and timely medical treatment occurs. The hiring of highly qualified police officers is accomplished through a proactive and efficient hiring process in coordination with the Human Resources Department. 

About This Measure:
The Ventura Police Department’s goals are to increase sworn officer applicants by 10% and attain 100% compliance with Police Officer Standards and Training Requirements. We also aim to maintain 100% of authorized staffing with officers available for full-duty without any medical restrictions. Duty restrictions of longer than a consecutive week are tracked and count against the goal of 100% available staffing.



Why This is Important:
The impacts of vagrancy can have a significant impact on the quality of life in a community. Measuring police calls for service to behaviors related to vagrancy helps to define the scope and depth of the problem as well as a indicator of the success of the citywide strategies implemented to address the issue.

What Is Being Done:
The City’s Safe and Clean Initiative provides a broad range of actions and strategies developed to provide Safe and Clean public spaces in our Community. The Police Department has assigned a team of officers to address the problem in partnership with other City Departments, as well as Public and Private Social Services and State and County Government Agencies.

About This Measure:
Upon the completion of a call for service, the officer provides a brief summary of the circumstances of the police response. The number of calls related to vagrancy are recorded and tracked in the department’s Computer Aided Dispatch System. 



Why This is Important:
Maintaining safe neighborhoods helps make our community a better and safer place. This measure aims to reduce identified property crimes that impact neighborhoods compared to the annual average from the last 3 years.

What is Being Done:
The Ventura Police Department aims to increase neighborhood participation in the community virtual neighborhood watch program, provide community meetings on crime prevention topics and to enhance the beat coordinator program to respond to neighborhood crime problems.


Graph 11 Updated 1.7.21

Interested in learning more about Ventura Police Department's use of force policy? Click here

Why This is Important:
Efficiency and accountability are important in building public trust. The Ventura Police Department is dedicated to continuous improvement.

What is Being Done:
The goal is to reduce Use of Force and community complaints as compared to annual average from the last three years and attain a 100% "within department policy" for all Use of Force incidents. Body worn cameras were deployed department wide in the summer of 2015.

Graph 13_Updated 1.22.21
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Interested in learning more about Ventura Police Department's Hate Crime policy? Click here